Overview:
Bet365 is better known as a Sportsbook, and the bets offered on football and horse racing are why you would have visited the site before now. There is a good selection of casino games, and the bingo and poker rooms are worth a visit, but this is a sports gambling site more than anything.
Whatever service you choose, you should be sure of their reputation. They are licensed by the UK Gambling Commission, a particularly robust regulator. There are few signs online that people have had problems resolving complaints with the company, and they seem to be open to communication with customers.
The site is cluttered and confusing for the newbie to navigate. They do presume that you are happy with the sportsbook layout. However, the casino is smart, and you can play on the sportsbook and the casino using the same account.
About Section
Founded in 1974, this site is some 45 years old, and experience shows. There is some old school charm about this site – not least a strong focus on getting the basics right. It is a much more reliable sportsbook than it is a casino; however, the casino is no slouch in terms of variety and quality.
Bonuses
A downside to the site, the bonuses are not generous. There is also a lack of meaty promotions. Although there are plenty of these incentives, they are just lacking in impact. Equally, they do not run tournaments where you compete against others, which add much fun to the betting experience. There is also a surprising lack of progressive jackpots on the site, with only one slot offering this feature.
Solutions section
Digitain’s iGaming platform offers many solutions, including Turnkey, White Label, Modular API, Retail, Web and Mobile, as well as Sports Marketing. There is a payment gateway integrated into the platform, as well as a CRM. There is also a bonus engine.
Clients of Digitain will enjoy:
- – dedicated customer support
- – a flexible front end
- – licensing
- – access to over 3000 casino games from a range of the top names in casino gaming.
Ultimately, it is best known for its sportsbook solution, which has won many awards. If you do not want the Turnkey or White Label solutions, you can opt for the modular API, which allows operators with existing online casinos to easily integrate products to their portfolio.
VIP program
The Bet365 VIP scheme allows poker players to earn merit points while playing for money. This point system is applied to both tournaments and to the cash tables. All points will be credited to the accounts of players and can be turned into cash bonuses. You can move through the levels from Bronze through to Platinum, and any platinum player then receives loyalty rewards.
Some of the amounts you can earn from your merits points seem impressive, but you will have to show an amazing level of loyalty and commit to playing a lot of poker to achieve the multiple thousands of euros.
Games
You have the choice of downloading the games or playing through the browser. A lot of the games are also available on mobile.
There are well over 200 games on offer at the site. A lot of these are slots and from a variety of game suppliers, helping you enjoy the variety. Games include The Age of Gods series, Heart of the Jungle, The Mummy, Jackpot Giant and more. There are some quality table games with a variety of poker, blackjack and baccarat games, as you would expect. You can also play live dealer games on the sire, which helps create an authentic feel to the game. There are also live roulette tables.
Deposits & withdrawals
There is a surprisingly comprehensive choice for deposits, and the minimum deposit amount is low, meaning you are not forced out of your depth. You will find the withdrawal options more limited, though they do account for people who do not like transferring money over the internet. People can still withdraw using a cheque, which is old school and a nod to its loyal customers. Most withdrawal methods will take a day or two – a cheque will take a month.
Be aware that there have been some complaints that Bet365 is quick to restrict the accounts of those who are winning too much too quickly. If you are too successful, the site will limit the wager you can make on the sportsbook especially.
Support
The live chat function actually works – and it is open when it says it will be. There are no annoying offline moments, just when you need them. When you do chat with the online advisor, they are knowledgeable and more than resolve your issue immediately.
Security & privacy
The site has a strict account verification process. They are also regulated by the UKGC, arguably the most stringent regulatory body in the world. The website is detailed in its description of the measures it takes to maintain your security and privacy and is well worth a read.
End Summary
If you are looking for a sportsbook, Bet365 is an outstanding option. If you are looking for an online casino, then the site does just fine. It has been in the market long enough to be wise to the pros and cons of different initiatives and so you are going to enjoy a smooth and professional experience.
